 The
Essential Guide to Training Global Audiences is a groundbreaking
book that offers a much-needed guide for anyone who must
design and deliver excellent learning experiences for people
from a culture other than their own. The book is filled with
proven guidelines for multicultural training, solid techniques
for training international adult learners, and advice for
the preparation of culturally sensitive presentations. The
book represents contributions from more than 65 contributors
who have made presentations for some of the leading organizations
worldwide.
This guide also contains instructional
preferences, recommendations, communication sensitivities
(verbal, written, gestures) that are most appropriate for
thirty countries that represent various regions around the
world including Africa, the Americas, Mexico, Asia, Australia,
and Europe. The book also includes targeted suggestions for
dealing with issues of management, translations, in-person
and virtual training techniques, as well as addressing technological,
logistical, and physical concerns for over thirty countries. MORE
INFO.
Available
from Amazon.com.
About The Authors
Renie McClay has been in the learning
and development field for over twenty years. She has managed
training for three Fortune 500 Companies, including Kraft,
Gerber and Pactiv. She has trained corporate, academia, and
non-profit audiences in the classroom in North America, Europe,
Africa and Asia. She is a certified online instructor and has
facilitated audiences via webcast from South America, Europe,
India, China, Hong Kong and Australia.
LuAnn Irwin has worked as manager/director of training for
Eastman Kodak Company, Xerox Corporation, and Hong Kong Shanghai
Banking Company, all Fortune 500 companies. She has traveled
to more than twenty - three countries and forty - nine states
in the United States to teach and learn from people of other
nations and cultures. At Kodak, LuAnn managed training professionals,
providing leadership development, sales training, and technical
and interpersonal skills for international teams, delivered
virtually through international webcasts and in person. LuAnn
has been a mentor for Chinese managers and professionals in
Shanghai and active in networks for Asian, African, Hispanic,
and Native American employees.
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"McClay and Irwin present insightful and practical tips for trainers who are planning on delivering training programs globally. It prepares them to understand and anticipate the many differences not only in the culture and business practices of the specific country or region, but everything from the learning style and motivators of the global learner to what travel documents the trainer should bring and how they could overcome jetlag! The information is useful beyond training. It would be helpful for any traveler, particularly any business traveler."
Rosa Greenwood, Senior Director, Human Resources
Shure Incorporated
"Most of us who has done global training have done it by trial and error, now finally a book that gives us a road map for the process. Time, distance, cultures and language, just some of the challenges while training abroad. This is not just a wonderful guide for developing global training, but a great reference for skills and knowledge training, when working with audiences outside the US "
Jim Graham, VP of Training & Development
RR Donnelley
"This book holds powerful culturally-sensitive insights into the distinction of different audiences combined with extensive practical tips and techniques. It is a "must have" reference guide for any global trainer. "
Kathleen M. Leck, Executive Vice President
Lake Forest Graduate School Of Management
"In a word, this book is comprehensive. The authors hit the mark by providing a readable step-by-step roadmap for success in training overseas. I was impressed by the research into various cultures around the world and to manage the training environment in that context."
Elliott Jones, Managing Director
AON
"Every Trainer, everywhere, should read this book. I will never again take on a global training initiative without re-devouring this book beforehand."
Terrence Donahue, VP Instructor Quality
National Restaurant Association
"A master guideline for
global trainers."
T. Somasekhar, Chairman
Indian Academy School of Management Studies
Bangalore, India
"A must have reference for all global training professionals."
Chris Nims, Vice President, Human Resources
Qualex Inc., A Kodak Company
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